The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd signal wire was broken.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd signal wire.In addition, our technician confirmed that the insertion flexible tube buckled; however, this defect is not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586 image failure" and/or the risk analysis results, it was evaluated to submit mdr.
|