| Model Number |
10762471 |
| Medical Device Problem Code |
Computer Software Problem (1112)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
06/15/2018
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The room configuration parameters of the luminos drf max were lost and the patient table did not stop at the intended position during tilt movement but instead hit the ceiling.No injury was communicated in this case.The issue was initially classified as not reportable on (b)(6) 2018, because it was determined then that only a moderate injury might occur.A retroactive review of the incident was performed with respect to the root cause analysis of siemens healthcare capa 8dr-xp-qca-2022-11000378, and as a result, the complaint was reclassified to 3b.The new awareness date is 2023-05-25.If the room configuration parameters are set incorrectly or if the original configuration is lost and the default values are set, the system might collide with the ceiling or walls.If the system collides with the ceiling due to a lost room configuration, in worst case a serious injury might occur if a person were hit by falling parts.The issue is therefore now classified as reportable.
|
| |
|
Additional Manufacturer Narrative
|
|
E1: a contact name for the facility was not provided.The facility phone number is (b)(6).The incident was reported to siemens healthcare by a siemens healthcare employee.H10: manufacturer narrative: manufacturers preliminary analysis: the collision could occur because the room configuration was set incorrectly.Initial corrective actions/preventive actions implemented by the manufacturer: the following corrective actions were performed: the service documentation was updated with according notes to check the room configuration parameters.Remotely accessible systems were screened for incorrect (default) room configuration parameters.Those systems identified with potentially incorrect room configuration parameters were addressed via update instruction xp053/22/s (customer safety letter) and update instruction xp054/22/s (correction of room configuration).Systems that were not screened were addressed via update instruction xp057/22/s (onsite check of the room configuration) and update instruction xp056/22/s (customer safety letter).In addition, in the new software version vf11h (excluding system uroskop omnia max), the default room configuration parameters were set to lower values to exclude the risk of the system hitting the ceiling when the room configuration is accidentally set to default values.Following field actions were initiated for distribution of the software: xp001/23/s, xp003/23/s, xp004/23/s, xp007/23/s.
|
| |
|
Search Alerts/Recalls
|