| Model Number |
NSLG2S35 |
| Medical Device Problem Code |
Material Integrity Problem (2978)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/01/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during an unknown procedure the jaw of the product was broken.
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Additional Manufacturer Narrative
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(b)(4).Date sent: 6/2/2023.B3: event year only reported: 2023.D4 batch #: x95320.Additional information was requested and the following was obtained: "it was reported that the upper jaw of the product was fractured during the surgery.Since the case was continued by opening a spare product, no adverse events occurred in the patient.".Investigation summary: the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample revealed that the device was returned with the upper jaw detached and not returned.In addition, the i-blade was with the top of the i-blade fractured and slightly lifted the device was connected to the generator and it was recognized.Because the jaw was detached not all functional testing could be performed with the generator.A probable cause of the damage to the jaw could be not allowing thick and fibrous tissues to denature prior to i-blade advancement.As described in the ifu: do not use excessive force on the closing handle to close the jaws; grasp only as much tissue as will fit between the jaws where the current will pass.Greater amounts of tissue require more closing handle force.Excessive force could damage the device.Please reference the instruction for use for more information: as part of the quality process, all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device batch#: x95320, and no non-conformances were identified.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance were identified.
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Additional Manufacturer Narrative
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(b)(4).Date sent: 8/8/2023.Additional information was requested and the following was obtained: the device was returned with a missing piece.The missing piece is the upper jaw.Does the customer know what happened to the missing piece? if yes, please describe.The customer knows about the missing piece.The piece wasn't collected from the operation table due to not paying enough attention.It wasn't provided to the sales rep.
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Search Alerts/Recalls
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