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Intuitive surgical, inc.(isi) received the tenaculum forceps instrument involved with this complaint and completed the device evaluation.Failure analysis investigations confirmed the customer reported complaint of non-intuitive motion.The instrument's grip tips were not moving intuitively, i.E.They were not following the master tool manipulator (mtm) input commands smoothly.The instrument's motion on the system was confirmed to be non-intuitive as the yaw and pitch movements were off by about 90 degrees.When the instrument was off the system, it was noticed that its neutral position was rolled about 45 degrees to one side rather than resting in the middle as it should.The housing was removed and the input gear tabs were not broken or cracked.Blank mdr fields: follow-up was attempted, but the missing patient information in sections a and b was either unknown, unavailable, not provided, or not applicable.The expiration date for section d4 is not applicable.Field d6 is blank because the product is not implantable.Information for the blank fields in section e1 is not available.Field e4 is blank because it is unknown if the initial reporter submitted a report to the fda.Fields g5 and g7 are not applicable.
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