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COOK IRELAND LTD SHORTSHOT SAEED HEMORRHOIDAL MULTI-BAND LIGATOR WITH TRIVIEW ANOSCOPE; FER LIGATOR, HEMORRHOIDAL
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| Model Number |
G34063 |
| Medical Device Problem Code |
Patient-Device Incompatibility (2682)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/20/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Device evaluation: the hmbl-4-tri device of lot number c1986724 involved in this complaint was not returned for evaluation therefore a document based investigation was conducted.Documentation and ifu review: prior to distribution, all hmbl-4-tri devices are subjected to functional checks and visual inspection to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.A review of the manufacturing records for the hmbl-4-tri devices of lot # c1986724 did not reveal any discrepancy related to the complaint issue.There is no evidence to suggest that this issue affects the entire lot # c1986724 ; upon review of complaints this failure mode has not occurred previously with this lot # c1986724.As per the instructions for use users are advised of the following: "if the package is opened or damaged when received, do not use.Visually inspect with particular attention to joints, cracks or breaks.If an abnormality is detected that would prohibit proper working condition, do not use.¿ the ifu states that ¿ maintain suction of haemorrhoid by keeping suction port covered.Deploy band by slowly rotating suction spool downwards until tension is released.¿ ¿uncover suction port of ligator to relieve suction on haemorrhoid.This will allow ligated haemorrhoid toe be released from tip of device.¿ there is no evidence to suggest that the customer did not follow the instructions for use.Root cause review: a definitive root cause for the customer complaint could not be determined from the available information.A possible root cause could be attributed to the users technique during the procedure.It is possible that if suction was not released or too much tissue was sucked into the tip of the device, this may have caused the bands to snap off the haemorrhoid as the tissue may not have bulged around the band holding the bands in place, or if the user did not begin at the most proximal location from the anal sphincter and proceed distally resulting in passing the shortshot over a previously placed band this may dislodge the band.Several attempts have been made to request additional information but it has not been forthcoming, if this is received at a later date the investigation will be updated accordingly.Summary: complaint is confirmed based on customer testimony.According to the information reported, the patient did not experience any adverse effects due to this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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Event or Problem Description
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While positioning the short shot bander inside the patient and aquiring the hemorrhoid, (b)(6) tried to band the tissue, but the band snapped, trying all four bands were unsuccessful, all four snapped while trying to band the hemorrhoid, they pulled out another short shot bander to use on the patient.Patient outcome: did any piece of the device remain inside the patient¿s body? no please describe the object and how it was retrieved (if applicable): n/a.Did the patient require any additional procedures due to this occurrence? no did the product cause or contribute to the need for additional procedure(s)? no please specify additional procedure(s) and provide details: n/a patient/event info - notes: update received from the rep on (b)(6)25 jil01: all four bands failed from the one product, all four bands snapped prior to banding the tissue.The second short shot that was used was successful, this is why only one complaint was raised from this doctor and hospital.We are unaware what lot# was successful as this was not recorded as a complaint and stock was used from shelf, amongst many others.Pr383834-all four bands were from the one reported bander ((b)(6)2023) all four bands were unsuccessful, all four snapped while trying to band the hemorrhoid, they pulled out another short shot bander to use on the patient.The four bands referenced in the complaint form (c4) are they the from the lot (c1986724)? please confirm.If they are not of the same lot number then we need to open four complaints with the same issue.Another short shot bander used on the patient.Please confirm if the four bands are from lot c1986724? please confirm the four that snapped and the one that was successful are from the same lot (c1986724).
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