| Model Number |
491453 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/12/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd totalys multiprocessor consumables kit there was a centrifuge tube missing label information.The following information was provided by the initial reporter: according to the customer's report, there was a centrifuge tube without the label before usage.The lot# of the kit is unknown and the lot# of the centrifuge tube is reported to be 20u2221.
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Additional Manufacturer Narrative
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H.3.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Additional Manufacturer Narrative
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D10: device available for eval: yes, d10: returned to manufacturer on: 31-may-2023.H.6 investigation summary: the customer complained about a centrifuge tube from an unknown lot number of catalog 491323 missing a 2d barcode label.Material 500024399 is a purchased subcomponent that is used in catalog 491323.The customer communicated that the lot number of 500024399 that was missing the 2d barcode was supplier lot number 20u2221.A dhr review of 491323 could not be performed because a lot number was not provided.However, material 500024399 is a purchased subcomponent that is used in catalog 491323.The centrifuge tubes are polypropylene plastic injection molded parts purchased from an approved bd supplier.The supplier applies a 2-dimensional barcode on the tubes that is used to support automated chain of custody for the specimen.When received into the bd mebane, nc facility they are subjected to incoming qc inspection using an ansi, single sampling, level i, at an aql of (b)(4).A review of the inspection documentation identified that 500024399 lot 20u2221 was received and inspected on two occasions without any issues identified.A retain analysis could not be conducted because retain samples of this product are not kept by bd.Two pictures were provided by the customer.One of the pictures contains a picture of one tube without the label beside the bag label and the 2nd picture contains just the tube without the label.The unlabeled tube and bag label were also returned to the mebane, nc location.The complaint is confirmed.
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Event or Problem Description
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It was reported that bd totalys multiprocessor consumables kit there was a centrifuge tube missing label information.The following information was provided by the initial reporter: according to the customer's report, there was a centrifuge tube without the label before usage.The lot# of the kit is unknown and the lot# of the centrifuge tube is reported to be 20u2221.
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Search Alerts/Recalls
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