| Model Number |
WA22507D |
| Medical Device Problem Code |
Material Twisted/Bent (2981)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/01/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This mdr is being submitted as part of a retrospective review and remediation effort based on enhancements made to the company¿s mdr and complaint handling processes.Capas have been opened to manage the actions that are being taken to remediate this issue and ensure any required mdr reporting is completed.The device was not returned to olympus for evaluation, therefore service could not confirm the customer's complaint.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it is likely that there was excessive force used.A definitive root cause cannot be identified.Olympus will continue to monitor the field performance of this device.
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Event or Problem Description
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The customer reported to olympus that during the procedure that the fork tubes at the distal end of the electrode were bent and twisted when it entered the cavity.The procedure was continued with another device.There were no reports of patient harm associated with this event.
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Search Alerts/Recalls
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