| Model Number |
V+C+PRO, ENGLISH |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/26/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H6: ventec will perform an evaluation of the device.A follow-up report will be submitted when the investigation is complete as defined by 21 cfr 803.56.
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Event or Problem Description
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It was reported to ventec that the device continuously reboots by itself.There was no patient involvement associated with the reported event.
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Additional Manufacturer Narrative
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H6: the device was evaluated by ventec where the reported issue of it continuously rebooting by itself was confirmed.Ventec opened the device in order to perform a visual examination and observed that the internal flow transducer (ift) cable was disconnected.Ventec properly seated the ift cable to resolve the reported issue.Proper device operation was then observed through functional and performance testing.The investigation determined that the root cause of the reported issue was that the ift cable was not fully seated.
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Additional Manufacturer Narrative
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Corrected information for supplemental medwatch report 002: section d4, model #, of the initial medwatch report stated: prt-00900-001.Section d4, model #, of the initial medwatch report should have stated: v+c+pro, english.Section d4, udi #, of the initial medwatch report stated: (b)(4).Section d4, udi #, of the initial medwatch report should have stated: (b)(4).
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Search Alerts/Recalls
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