| Model Number |
SYS-0185 |
| Medical Device Problem Code |
Computer Operating System Problem (2898)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/29/2021
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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A veran representative was on-site when the following event occurred.The sys-0185 (spin planning laptop workstation) was described as running slow during a procedure.After troubleshooting steps were performed, it was observed that the central processing unit (cpu) was functioning at a low percentage.The procedure was able to be completed after a 45-minute delay.There was no impact on the patient due to the extended procedure time.Although there was no patient injury or impact, this event is being reported due to the 45-minute delay while the patient was under anesthesia.
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Additional Manufacturer Narrative
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The planning laptop was replaced with a newer model at the facility to address the issue.D9:the device is not available for evaluation, as it was scrapped upon return to veran.This event is being reported as a corrective action following a retrospective review of complaints in response to an observation from an external inspection.
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Search Alerts/Recalls
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