| Model Number |
246007 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/08/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Date of event: date of event is unknown.The date received by manufacturer has been used for this field.Investigation summary: this complaint is not confirmed.This complaint is for missing labels of phoenix ast-s broth (246007) batch number 2362112.The customer provided photos for investigation, but no product returns.The photos show a carton of ast-s broth with batch number present.Another photo shows two tubes with no labels present.Further investigation of retention samples revealed no tubes with missing labels.As a result, this complaint is not confirmed.A review of quality notifications revealed no quality notification generated on the complaint batch.A review of complaints was performed and revealed no additional complaints on the complaint batch.Complaint trending was performed, and no trends were identified associated with this defect.A bd id/ast plant quality will continue to monitor for trends associated with this defect.Please continue to communicate additional concerns.
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Event or Problem Description
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It was reported that prior to use of bd phoenix¿ ast-s broth, there were two tubes without labels.There was no patient impact reported.The following information was provided by the initial reporter: "tubes without any labels.".
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Search Alerts/Recalls
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