| Model Number |
1012448-08 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/08/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during opening of the package of a 2.75x8mm nc trek balloon dilatation catheter (bdc), the outer package labeling was noted to be inconsistent with the pouch labeling.Another same size nc trek balloon was used to complete the procedure.There was no device use or patient involvement.There was no clinically significant delay in the procedure.No additional information was provided.
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Additional Manufacturer Narrative
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Manufacturer's investigation is still pending at this time.Results and conclusions will be provided in the final report.
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Additional Manufacturer Narrative
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A visual inspection was performed on the returned device.The reported complaint was confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other similar incidents and/or complaints from this lot.The investigation determined the reported complaint appears to be related to operational context.All currently available evidence points to the placement of the 2.75 x 15 mm nc trek bdc in the chipboard box for a 2.75 x 8 mm nc trek bdc having occurred at the account.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device as the respective lots were manufactured approximately ten months apart on different production lines and were never at the distribution centers at the same time, which indicates the two units involved in this complaint never came into contact with one another during production.
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Search Alerts/Recalls
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