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Device evaluation summary: the reported power failure issue was not verified during service.Service technician observed that during movement of the cable while the motor was running there is a speed dropdown.(set motor speed to 2400 rpm , during movement of the cable, the speed varies between 2370 rpm till 2430 rpm).After a few minutes the motor speed was stable and did not increase / decrease.Reason for return could not been duplicated.The instrument will be sent to the us service center for investigation.Preventive maintenance was performed as per specification.Us service: the reported power failure issue was not verified during service.Service technician observed rpm's function properly and do not change when the cable is moved.Note: when the rpm's are adjusted, it takes a few seconds for the reading to stabilize.Conclusion: complaint not confirmed for the reported power failure issue as the issue was not verified during service.The us service technician observed rpm's function properly and do not change when the cable is moved.Note: when the rpm's are adjusted, it takes a few seconds for the reading to stabilize.Preventive maintenance was performed as per specification.There were no patient/clinical safety issues reported.The service history record was not reviewed as returned product analysis found no evidence of servicing issues with the serviced device.Trends for issues with this product are reviewed at quarterly quality meetings.This regulatory report is being submitted as part of a retrospective review and remediation per d00953163 as part of a capa action.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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