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It was reported that during a debridement, it was found that versajet ii exact 45dx14mm, there was no water came out.The hcp re-check if they set up everything correctly but still no water came out.So they change to the second versajet ii exact 45dx14mm same batch number found that the water came out but not able to cut the debride burn.The procedure was performed, after significant delay, with a s+n back-up handpiece.Patient was not injured as consequence of this problem.
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H3, h6: the associated device was returned and evaluated.The visual inspection revealed the device, the piston assembly was in a middle position within the chamfer.It was also noted using a microscope rust was found near the distal tip.Functional evaluation was performed and revealed that due to piston assembly being stuck in the middle of the chamfer, hand piece had no flow.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history based on the historical data revealed similar events for the listed batch, this failure mode will be monitored for future complaints for any necessary corrective actions.A historical review concluded that there are no prior actions related to this product and event.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate, so no update is required.A factor that could contribute to the reported event include a failure of the piston assembly.No manufacturing, packaging, labelling, design, concerns nor adverse trend have been observed; therefore, no corrective actions are deemed necessary.
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