| Model Number |
490100 |
| Medical Device Problem Code |
Structural Problem (2506)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/22/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H.6.Investigation summary: complaint reports lid failure on centrifuges associated with prepstain (catalog number 490100) serial number (b)(6).Complaint alleges centrifuge hydraulic rod failure, no support for the lid to stay open.Customer advised no one was hurt or injured.Service replaced the centrifuges and post intervention the centrifuges were operating normally.Root cause attributed to faulty hydraulic rods.This complaint is a confirmed failure of the instrument based on the service investigation.Dhr review is not required because the part that allegedly failed is not tested as part of the manufacturing process but is shipped separately and tested during installation.Review of risk management files confirms there are no new or modified risks associated with this failure mode.
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Event or Problem Description
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It was reported that during use of the bd prepstain¿, the centrifuge lid was free falling.There was no patient impact reported.The following information was provided by the initial reporter: "the problem was previous centrifuges without pressure in the dampers".
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Search Alerts/Recalls
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