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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb as defective.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the operation channel (primary) buckled, the insertion flexible tube buckled, the bending rubber cut, and the angulation down angulation failure; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report (b)(4) and/or the risk analysis results, it was evaluated to submit mdr.
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