| Model Number |
CA G2 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/07/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter stated they received discrepant results for one patient sample tested with ca2 on a cobas 6000 c 501 module.No questionable results were reported outside of the laboratory.The sample initially resulted in a calcium value of 10.30 mg/dl and it repeated as 8.34 mg/dl.
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Additional Manufacturer Narrative
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The serial number of the c 501 analyzer is (b)(6).The provided calibration data was ok.The provided quality control data was within range.Upon review of the alarm trace from 07-jul-2023, a reagent level warning error and an abnormal sample probe movement error were observed.The available data is limited.We can rule out a general reagent problem because calibration and quality control are acceptable.The most likely root cause is an isolated pipetting issue.
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Additional Manufacturer Narrative
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The field service engineer found a hole in the system wash vacuum tubing and the tubing has been replaced.The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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