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The subject device was not returned to an olympus service center for evaluation.The issue reported by the customer is plausible.According to the event description, the cable is broken.This is a known fault pattern.Overtime one or more cables can break due to permanent/tensile stress, as well as wear and tear.When activating the generator, a voltage flashover at the damaged area might occur.The cause for this damage is most likely improper handling, in combination with wear and tear.A review of the device history record found no deviations that could have caused or contributed to the reported issue.To avoid this failure, oste recommends following the instructions in the ifu, instructions for use, which states that the service life of hf cables is restricted to one year.Furthermore, the cable must be inspected before and after each use and reprocessing cycle.This can be done by slightly pulling the plug to identify if wires inside the cable are pre-damaged (a force with 20 n at most shall be used when pulling the plug).When the cable remains rigid and does not bend, this area of the cable is very likely faultless.Additionally, the cable shall be wound up with a diameter of less than 10 cm.When removing the cable, the plug shall be pulled and not the cable.Olympus will continue to monitor field performance for this device.
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