|
The device was returned to olympus for evaluation and the customer's allegation was able to be confirmed.During the device evaluation it was observed that the bending section could not be bent in the up direction due to a cut on the angle wire.Additionally, there was a stain on the image causing a reduced image due to damage on the image guide bundle.Upon further inspection, it was observed that the coating on the connecting tube was peeling due to deterioration.It was also observed that water tightness was lost due to a pinhole on the bending section cover and on the channel tube.Also, water tightness was lost due to deformation of the control unit.It was observed that the adhesive of the bending section cover had a chip due to chemical or physical stress.It was also observed that the channel cleaning brush could not be inserted smoothly due to damage on the channel tube.It was observed that the bending tube had a dent due to physical stress.It was also observed that the control unit has discoloration due to chemical stress.It was observed that the eyepiece was loose due to excessive handling stress.It was also observed that the connecting tube had a dent due to physical stress.It was observed that the indication on the light guide connector was unclear due to chemical stress.It was also observed that the venting connector under the grip was shaved due to physical stress caused by a handling problem.Lastly, scratches were observed on the following unit components due to physical stress caused by a handling problem: control unit, eyepiece, connecting tube, angulation lever, up-down plate, grip, scope cover and on the diopter ring.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
|