| Catalog Number |
802214 |
| Medical Device Problem Code |
Component Missing (2306)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/20/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the customer opened the foley tray to insert a catheter for the patient.Upon opening, it was discovered that the jelly was missing.The customer reported that this happened all the time, and they had to keep several packages with them in case something was missing.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Additional Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.A potential root cause for this failure could be "machine speed out of parameters.A review of the device history record did not show any problems or conditions that would have contributed to the reported issue.A labeling review was not performed because labeling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event or Problem Description
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It was reported that the customer opened the foley tray to insert a catheter for the patient.Upon opening, it was discovered that the jelly was missing.The customer reported that this happened all the time, and they had to keep several packages with them in case something was missing.
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Search Alerts/Recalls
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