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A system service check of the medrad® stellant ct injection system (serial number (b)(6)) was completed on (b)(6) 2023 which confirmed that the injector was operating within bayer specifications.The lot number for the disposables in use at the time of the incident was not provided; therefore, testing of retained samples was not possible.Multiple documented attempts have been made to gain specific information related to the reported event; however, these attempts have been unsuccessful.The offer of additional clinical applications training has been accepted by the customer and will be scheduled.The site continues to use the injector after the reported event with no further issues reported.In the event that additional information is obtained, a follow-up report will be submitted.The medrad® stellant ct injection system operation manual cautions the user as follows: warning: air embolization can cause death or serious injury to the patient.Do not connect a patient to the injector until all trapped air has been cleared from the syringe and fluid path.This information does not constitute an admission that the device, the company, or its employees caused or contributed to a reportable event.
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