| Catalog Number |
1588010000 |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/11/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that there was loss of image.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Additional Manufacturer Narrative
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Alleged failure: cib madeline, onsite , unit was called in back in april for the same issue of flickering to a black screen and then no signal color bars intermitently, (b)(4).*delay: about 20 min delay to get a new unit in [update - image was lost for a range of 1 to 20 seconds, flickering to no signal color bars and a black screen.Replacement device used to complete the procedure.] the failure alleged in the complaint record was not confirmed/duplicated during the product investigation.The probable root cause/s could be a bad camera cable, not fully seated s video or hdmi cable the product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was loss of image.
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Search Alerts/Recalls
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