| Catalog Number |
0502503030 |
| Medical Device Problem Code |
Poor Quality Image (1408)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/17/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that there was blurry image.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that there was blurry image.
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Additional Manufacturer Narrative
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This scope was not received for evaluation at stryker endoscopy.This scope was received at henke for evaluation.Based on the henke service record, the reported failure "blurry" was confirmed.According to henke: scope evaluated as a level 3.Bent needle, dents on needle, distal tip damaged and broken lenses in system.Probable root cause for this failure is: the complaint for ¿blurry¿ has been confirmed and is due to customer use and handling.Confirmed that the bent and dented needle led to broken lenses.The reported failure mode will be monitored for future reoccurrence.The manufacturing date is unknown.
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Search Alerts/Recalls
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