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Product complaint #: (b)(4).H6 component code: g07002 - device not returned.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent.Could you please clarify if this issue occurred with more than one box? if yes please provide more details.In event description mention (skbdhh) as lot number and in the ip there is another lot number (spbbka) could you please clarify if this two lot numbers are involved in this issue? please explain.Device return status.Please document the shipment tracking number: please provide the source or name of person providing answers to follow-up questions (not the person relaying/submitting answers to loc or chu).A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Events reported via: 2210968-2023-05808 and 2210968-2023-05810.
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Product complaint # (b)(4).Date sent to the fda: 11/15/2023.H6 component code: g07002 no device problem found.H3 investigational summary: the product was returned to ethicon for evaluation.Visual inspection and functional testing were conducted on the returned device.The returned sample revealed that it was received five unopened samples.This product code is double-armed.Upon visual inspection of the returned samples, the information printing on the primary packaging of the needle shows an everpoint needle, sales type bv-1, 3/8 circle, and a prolene suture with a diameter of 7-0.The graphic used for this lot number was correct according to the finished drawing specification.In further investigation, the packets were opened to detect any issues related to the product mix, and it was found the needle suture combination belongs to product code epm8703.The sutures were measured, and the results met the requirements.As part of the ethicon quality process, all devices are manufactured, inspected, and released to approved specifications.Due to a change in the needle, the event described could not be confirmed.Although no product defect was identified.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post-market surveillance.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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