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The device was returned to stryker sustainability solutions for evaluation.Upon inspection of the received complaint device, damage to the distal tip, curve, and shaft was observed.A wave measured from the catheter tip to 37 cm of the device shaft, affecting the catheter jsn curve.Additionally, the device did not form a curve consistent with the curve reference specification.The results of the investigation determined that the reported issue was confirmed.A review of the dhr supports that the device met all inspection and test criteria prior to release from stryker.Therefore, the most likely root cause is damage to the catheter shaft resulting in deformation of the device's fixed curve due to mishandling subsequent to distribution, including shipping/storage conditions or improper manipulation of the catheter.The instructions for use (ifu) state: - ep catheters should be used only by or under the supervision of an appropriately trained physician using proper procedures and techniques.- do not exert excessive pressure during placement of catheter if unknown resistance is encountered.- do not autoclave catheter.- do not introduce the tip folded into the guiding sheath.- do not attempt to use the reprocessed ep catheter prior to completely reading and understanding the directions for use.- do not alter this device.- inspect the packaging and catheter for damage or defects prior to use.- avoid excessive torque, stretching, kinking and/or bending of catheter, as this may interfere with distal tip shaping or cause damage to internal electrode wires.- avoid manual pre-bending of distal curve, as this may damage steering mechanism of steerable catheters.Handle catheter with care to avoid improper electrical functioning.- do not insert or withdraw the catheter without straightening the catheter tip.- inspect the catheter for overall condition and physical integrity.Do not use the catheter if electrodes appear loose or if any damage is noted.If such problems exist, return the catheter and packaging to stryker sustainability solutions.The reported event will continue to be monitored through post-market surveillance.
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