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Incidental findings: power cable disconnect alarms: ¿a review of the log file revealed on (b)(6) 2023 at 11:25:52, 12:37:18, 12:41:56, and 20:16:01 ¿ 20:18:23, and 22jul2023 at 12:29:45 and 12:33:54, while connected to batteries, intermittent power cable disconnect alarms were active due to black power cable faults associated with the power cable being outside the expected voltage range.No external power alarm due to an atypical power cable disconnect alarm: ¿on (b)(6) 2023 at 12:41:56, a no external power alarm activated due to a true white power cable disconnect during an atypical black power cable disconnect event.¿ manufacturer's investigation conclusion: the reported event of a tear in the black power cable and no communication with the system monitor was confirmed via evaluation.A review of the log file contained data spanning approximately 21 days ((b)(6) 2023 per timestamp).The log file showed that the pump operated as intended despite the reported damage to the system controller.An image of heartmate ii system controller (s/n: (b)(6)) was submitted for review and the tear in the black power cable was confirmed.The system controller was returned for analysis and the black power cable damage was observed.Upon connecting to the controller to the system monitor, there was no communication.The power cables underwent continuity and insulation testing and did not pass.The power cables were cut open to inspect the condition of the wires and the white power cable¿s orange wire (transmission communication) was found to be broken.Additionally, the black power cable¿s orange wire (unused line) was broken at the site of the reported damage.No other wire damage was observed.The controller¿s power cables were replaced with test power cables in order to continue evaluation.The system controller was functionally tested and passed.The controller was connected to a mock circulatory loop for an extended period and was able to operate as intended.The root cause for no communication with the system monitor was determined to be damage to the white power cable¿s communication wire.A root cause for the black power cable damage was unable to be conclusively determined through this analysis.The heartmate ii patient handbook, rev.C, section 10 ¿safety checklists¿) instructs users to regularly inspect their equipment for damage, including damage to the system controller¿s power cords, and to obtain replacements if needed.Heartmate ii instructions for use, rev.C, section 7 - ¿alarms and troubleshooting¿ and heartmate ii patient handbook, rev.C, section 5 - ¿alarms and troubleshooting¿ explain how to properly interpret and troubleshoot all alarms.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.Device history records were reviewed and showed no deviations from manufacturing or quality assurance (qa) specifications.No further information was provided.The manufacturer is closing the file on this event.
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