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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.Alleged failure: broken during surgery.Probable root cause: design: inadequate raw material specification (needle or depth indicator), needle tube thickness too thin or too thick, suture does not have adequate working length, inadequate handle assembly design, inadequate raw material, depth indicator thickness too thin or too thick.Process: depth indicator not manufactured to specification, needle or implant body not manufactured to specification, dimple process on needle not manufactured to specification, inadequate design of needle/depth indicator to create interference to retain/remove depth indicator, stiffener not manufactured to specification.Application: user intentionally bends/forces instrument, incision too small, inadequate or improper visualization, user not familiar with device use, user does not use sled or other technique to prevent catching on soft tissue.Manufacture date is not known.The reported failure mode will be monitored for future reoccurrence.
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