| Model Number |
20030 |
| Medical Device Problem Codes |
Erratic or Intermittent Display (1182); No Display/Image (1183); Deformation Due to Compressive Stress (2889)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/10/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported that the loaner scope was damaged during a patient procedure.The customer explained that there was severe damage to the blue scope stick, but did not specify how the damage occurred.There were no patient adverse events due to this malfunction.
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Additional Manufacturer Narrative
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Based on investigation, physician used two sets of incompatible scissors resulting to physical damage on the blue scope stick, which caused the failure of the image light.Although the scope is intended to be flexible, excessive bending can damage the fiberoptics bundles and the internal components.Such damage will compromise the light illuminating fibers at the distal end of the scope.The damage to the fiberoptics can occur when a user mishandles the product and uses incompatible instruments.There were no reports of patient harm.A notification was sent to all customers as a reminder of the possible damage that can occur when using incompatible instruments.
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Search Alerts/Recalls
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