| Catalog Number |
2000-2335 |
| Medical Device Problem Code |
Manufacturing, Packaging or Shipping Problem (2975)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/25/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Current information is insufficient to permit a valid conclusion about the cause of this event.A follow up report will be sent upon completion of the device evaluation.
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Event or Problem Description
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It was reported that two polaris screw packages contained the incorrect size screws.They were found upon receipt so there was no patient involvement.This is report two of two for this event.
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Additional Manufacturer Narrative
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H3: "device evaluation anticipated, but not yet begun" is erroneous and no longer applies.The device was evaluated.Additional information in h6: component, investigation type, findings, and conclusions.Device evaluation: the returned device matches the information in the complaint file and was examined.Visual inspection revealed the label states part number 2000-2335, however the packaged device is a 25mm screw (part number 2000-2325).Additionally, the ifu is missing from the package; however, the device label points to an electronic ifu and therefore, the packaging is conforming.Root cause: a definitive root cause cannot be determined with the information provided.This event could possibly be attributed to a packaging or inspection error.Dhr review: the dhr was reviewed.There are no indications of manufacturing issues which would have contributed to this event and the device was likely conforming when it left highridge medical¿s control.Device usage: this device is used for treatment.If additional information is obtained that adds value to the relevant content of this report, a follow-up report will be sent.Reference report 3012447612-2023-00237.
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Event or Problem Description
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It was reported that two polaris screw packages contained the incorrect size screws.They were found upon receipt so there was no patient involvement.This is report two of two for this event.
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Search Alerts/Recalls
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