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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by depuy mitek or its employees that the report constitutes an admission that the device, depuy mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: udi: (b)(4).D4: the expiration date is currently unavailable.E3: reporter is a j&j sales representative.H4: the device manufacture date is currently unavailable.Investigation summary : the product was returned to mitek for evaluation.Mitek then conducted visual inspection and functional test of device received.Visual observation reveled that device shows noticeable marks of wear which indicates that the device was heavily used.Also, it was identified stains and discoloration marks.The three parts (frame, cannula and the slider) were disassembled, they could be correctly reassembled, also scratches in the surface of the cannula were identified, the numbers marks were faded.The distal part of the bullet had some parts deformed.Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.Based on the visual inspection results, this complaint cannot be confirmed.No additional information was provided that would have related to the failure reported; therefore, we cannot discern a root cause for the failure reported by the customer.It is determined that the reusable instrument is worn from repeated use and servicing, this wear condition can be attributed to rough use.As per ifu-109284, the precautions for this type of device consist of to inspect the condition of the device prior to use.This device can damage and worn; therefore, when this occurs it need to replace.For the instrument life, it is necessary to follow the instructions and warnings of any cleaning and disinfection agents and equipment used; also, the recommendation of the proper condition during the sterilization and maintenance to avoid any damage.At this point in time, no corrective action is required, and no further action is warranted.However, in depuy synthes mitek, additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post market surveillance.
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It was reported by sales rep via email that during acl (anterior cruciate ligament) reconstruction procedure on (b)(6) 2023, it was observed that the restore tibial guide/ratchet, ±10% device was malfunctioning as it was not hitting its aim point.During in-house engineering evaluation, it was determined that the device showed noticeable marks of wear which indicates that the device was heavily used.Also, it was identified stains and discoloration marks.The three parts (frame, cannula and the slider) were disassembled, they could be correctly reassembled, also scratches in the surface of the cannula were identified, the numbers marks were faded.The distal part of the bullet had some parts deformed.It was unknown if and how the procedure was completed with a five minute delay.There were no adverse patient consequences reported.No additional information was provided.
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