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Manufacturer's investigation conclusion: the reported event of smoke emitting from the ubc was to be confirmed.The universal battery charger (ubc) (serial number: (b)(6) was returned for analysis and was evaluated and tested.The ubc was powered on and smoke began to emit from the unit in addition to alarms.The ubc was opened, and several components on the logic printed circuit board (pcb) were severely damaged in addition to evidence of fluid ingress.A purchase order request was sent to the customer; however, after several attempts, the customer did not respond.The ubc will be returned to the customer unrepaired and labeled ¿not for human use.¿ the root cause of the reported event was unable to be conclusively determined through this investigation; however, fluid ingress may have contributed to the reported event.The device history records were reviewed for the ubc (serial number: (b)(6) and was found to pass all manufacturing and qa specifications before being shipped to the customer.The heartmate universal battery charger instructions for use (ifu) instructs users to not use a damaged ubc, and to obtain a replacement if necessary.Section 6.0 routine inspection and cleaning within the ifu instructs users to check the ubc for damage at least once per week.Heartmate iii instructions for use section 8 entitled ¿equipment storage and care¿ and heartmate iii patient handbook section 6 entitled ¿caring for the equipment¿ addresses how to properly care for and maintain the equipment for proper use including how to ensure that the controllers and equipment do not get wet.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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