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On 2021-09-21, distributor was notified that during an sl hinge knee replacement on (b)(6) 2021, a connection component (part # 16-2840/05, sn # (b)(6) part description: connection component, rotational version, medium) did not properly deploy.The surgeon tried multiple times to get the locking screw to engage but was unsuccessful.However, a second identical device (part # 16-2840/05, sn # (b)(6)) "worked perfectly".As per the sales representative: "surgery time was only extended by a few minutes.Just long enough for us to go the storage room and get another medium connection component.The case ended up great".The complaint sample will not be available for investigation because "it fell into four or five separate pieces when it failed and was thrown away later".[customer].
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