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The device was not returned for investigation.Hence, we could not confirm the reported issue of the reported incident.Investigation into previous issues with a similar report has found the root cause of the malfunction to be a manufacturing operator error, not enough glue was applied on the stopcock joint during the assembly process.Due to reports of similar issues, a design change is being implemented to address the issue.We have conducted a lot history review and did not find any issues noted in the manufacturing or packaging process that could be related to this issue.All qc tests passed their requirements.
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