|
A non-conformance based review of the batch/lot/serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this lot/batch/serial number was performed.A potentially relevant complaint was found and reviewed as part of this investigation.Root cause was inconclusive.:the product under investigation is not a serviceable device.Therefore, a service record review was not performed.The returned sample was connected to a calibrated with system, and was successfully recognized.A visual assessment under a microscope was performed and revealed clear foreign material on the cannula.A fit check was performed with a trocar and failed due to being stuck.Based on the results of this investigation, the reported event was confirmed.However, it remains inconclusive how or when the foreign material was deposited on the cannula.How or when the foreign material was introduced could not be determined conclusively.Based on the information obtained, the root cause of the reported event is inconclusive.The root cause of the reported event is inconclusive.Therefore, no further actions will be pursued at this time.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
|