| Model Number |
WB991036 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device was returned to olympus for evaluation and the customer's allegation was confirmed.The evaluation found a control board fault causing error code e234.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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Event or Problem Description
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The customer reported to olympus, the olympus esg-100, displayed error code e234.The issue was found during preparation for use for an unknown diagnostic procedure.The procedure was completed using a similar device.There were no reports of patient harm.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the event could not be determined although it can be presumed it was due to control board.Olympus will continue to monitor field performance for this device.
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Additional Manufacturer Narrative
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This report is being submitted to correct the legal manufacturer's contact information and facility registration number.The facility registration number is 3003724334.
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Search Alerts/Recalls
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