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Siemens became aware of a malfunction that occurred while operating the artis zee ceiling system.During an emergency procedure, an error message regarding the x-ray tube was displayed.Furthermore, interval warning sound was heard as well.The patient was relocated to a different hospital to continue with the procedure.The detailed clarifications of this event are currently ongoing; therefore the event is reported in doubt.We have no indications of any adverse effects on the health status of the involved patient.
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The investigation was performed on expert discussions (considering complaint description, cs reports, system history, system log files).The onsite service intervention showed a defective ¿k2¿-relay in the control cabinet, which controls the power to the cooling system.As a result, the power supply of the cooling unit and the oil pump of the x-ray tube failed, causing the loss of x-ray imaging functionality.To resolve the problem, the relay was replaced, and the reported error has not re-occurred.The occurrence rate of the error pattern was checked.A possible error accumulation or even a systematic error, which leads to a corrective action of the installed base, could not be determined by the investigation.
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