| Catalog Number |
8065752556 |
| Medical Device Problem Code |
Fitting Problem (2183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/09/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A physician reported that an ophthalmic operating probe would not inserted into the trocar during the surgery.The surgery was completed after replacing the product with another one.The involved eye and the patient identifier are not available.There was no patient harm.
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.A sample has been received by manufacturing that has not yet been evaluated.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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The product under investigation is not a serviceable device.Therefore, a service record review was not performed.However, product was returned for testing on this investigation.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.No similar complaints were reported for the product serial under investigation.The probe was received for testing on this investigation.A visual assessment of the returned sample revealed no obvious non-conformities.The returned sample was connected to a calibrated system and was successfully recognized.A visual assessment under a microscope was performed and revealed clear foreign material on the cannula.A fit check was performed with a trocar and was found to have resistance.The root cause of the reported event is attributed to clear foreign material on the cannula.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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