| Model Number |
ST298 |
| Medical Device Problem Code |
Delivered as Unsterile Product (1421)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/18/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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We have been informed of the following event: "when she open the box she noticed the tube set had a hole in it".Problem description product #: 620050350.Serial/lot number: (b)(6).Event date: (b)(6) 2023.How was issue noticed?: out of box failure.Procedure completed successfully?: no associated procedure.Patient involvement?: no - no impact.Medical intervention?: no associated procedure.Surgical delay?: no.Adverse consequences?: no.Adverse consequence details: na.Product available for return?: return.
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Additional Manufacturer Narrative
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No patient harm reported.The device was returned for evaluation.The most possible root cause could not be determined at the moment and the investigation is still ongoing.The affected device was not used in an intraoperative procedure since damaging of the packaging was obvious.
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Additional Manufacturer Narrative
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The end user returned the device for evaluation, and it was confirmed that the sterile barrier system has holes inside.The dhr of this product has been reviewed, there is no record of both defects.However, the reported case could happen due to the following causes: 1) hole on the unit packaging could be caused by an improper packing method which the unit pack need to befolded prior packing into carton.Based on the individual operator practice, the film of packaging could be damaged by the rigid component of product.2) unknown residual on the outside of packaging could be the residual of adhesive tape used for tapping the table at the packing operation.
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Search Alerts/Recalls
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