| Catalog Number |
TPT1000 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
08/28/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported by the customer that during every procedure, the catheter used collapses.Verbatim: the customer reports that during every procedure, the catheter used collapses.Needing to know if components of the tray have changed.Requesting replacement.Distributor: medline.Primary contact will be out of town in 2 weeks from complaint submission.Requests for alternate contact dina to be contacted as well.Ref# (b)(4).Lot# not available at this time.
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Additional Manufacturer Narrative
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(b)(4) initial emdr submission.A follow up emdr will be submitted if additional information becomes available.Device problem code: a0401.Patient problem code: f24.H3 other text : see manufacture narration.
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Additional Manufacturer Narrative
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(b)(4) follow-up emdr for device evaluation: no photos or physical samples that display the reported condition were available for investigation.A device history review could not be completed as no batch number was provided.Based on the available information we are not able to identify a root cause at this time.Should you experience any problems with our product, examination of the product involved may provide clarification as to the cause for the reported failure.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.Based on no sample, the investigation concluded, bd was not able to verify the indicated failure.
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Event or Problem Description
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It was reported by the customer that during every procedure, the catheter used collapses.Verbatim: the customer reports that during every procedure, the catheter used collapses.Needing to know if components of the tray have changed.Requesting replacement.Distributor: medline.Primary contact will be out of town in 2 weeks from complaint submission.Requests for alternate contact dina to be contacted as well.
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Search Alerts/Recalls
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