| Catalog Number |
448608 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/21/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that while using bd phoenix¿ pmic/id-108 that there was a incorrect label information.The following information was provided by the initial reporter: when reviewing documentation on the bd website, technical services identified a discrepancy in the ifu record.When searching for the ifu for cat # 448608, the ifu for nmic-303 loads.No impact to patients or customers was associated with this discrepancy at this time.
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Additional Manufacturer Narrative
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D4.Medical device lot #: unknown.D4.Medical device expiration date: unknown.H4.Device manufacture date: unknown.H.6 investigation summary: this complaint is for a discrepancy in the electronic instructions for use (eifu) when using phoenix panel pmic/id-108 (448608) batch number unknown.The customer did not provide product returns but provided photos for the investigation.The photos show the panel information for pmic/id-108, and the eifu for nmic-303.The bd labeling team has reviewed the issue and confirmed an incorrect document was displayed on the eifu site.A technical issue with the document link was identified as part of this complaint and a corrective and preventative action was initiated in order to ensure the issue is being addressed and corrected moving forward.A review of quality notifications could not be performed since a batch number was not provided.A review of complaints could not be performed since a batch number was not provided.Complaint trending was performed and no trends were identified associated with this defect.Bd id/ast plant quality will continue to monitor for trends and take action as necessary.
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Search Alerts/Recalls
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