| Model Number |
WA69334M |
| Medical Device Problem Code |
Failure to Align (2522)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/30/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported that her olympus hicura jaws insert experienced an out of box failure.According to the initial reporter, the grasping forceps had misaligned jaws noted during the initial use of the device.There was no patient harm reported as a result of this event.
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Additional Manufacturer Narrative
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The device has not been returned for evaluation.If additional information becomes available prior to the conclusion of the investigation, a supplemental report will be filed.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 3 years since the subject device was manufactured.The device was not returned to olympus for physical evaluation.Based on the results of the investigation, the suggested event was likely due to improper handling of the affected device.However, since the device was not returned, the event could not be confirmed.Therefore, a definitive root cause cannot be established.Three attempts were performed to obtain additional information, but no response was received from the customer.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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