| Catalog Number |
05168449190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/21/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the customer's cobas 8000 c702 module is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter received a questionable ca2 calcium gen.2 result from one patient sample tested on the cobas 8000 c702 module.The doctor questioned the result prompting the rerun of the patient sample.A new sample was also collected from the patient.The initial result of the initial sample was 2.86 mmol/l.The repeat result of the initial sample was 2.18 mmol/l.This result was deemed correct.The result of the new sample was 2.24 mmol/l.
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Additional Manufacturer Narrative
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A.Patient information and b7 other relevant history were updated.In mfg report no1823260-2023-03018, the third to fifth line of b5 describe event or problem should have been: "on (b)(6) 2023, the initial result of the initial sample was 2.86 mmol/l.On (b)(6) 2023, the initial result of the new sample was 2.24 mmol/l.On (b)(6) 2023, the repeat result of the initial sample was 2.22 mmol/l.On (b)(6) 2023, the repeat result of the new sample was 2.18 mmol/l.This result was deemed correct." instead of: "the initial result of the initial sample was 2.86 mmol/l.The repeat result of the initial sample was 2.18 mmol/l.This result was deemed correct.The result of the new sample was 2.24 mmol/l." the investigation reviewed the last calibration performed; the results were within specifications.The investigation reviewed the qc recovery; the level 1 qc recovery from 25-jul-2023 to 24-aug-2023 was within +/- 2 standard deviation (sd) range and was within specifications; the level 2 qc recovery from 25-jul-2023 to 24-aug-2023 was within +/- 2 standard deviation (sd) range and was within specifications.The investigation reviewed the alarm trace provided from 20-aug-2023 to 22-aug-2023; the alarm "abnormal aspiration (sample probe)" occurred frequently.The investigation determined the event was consistent with a preanalytic issue at the customer site (frequent occurrence of the "abnormal aspiration - sample probe" alarms).Preanalytics are within the customer's responsibility.The investigation did not identify a product problem.
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Search Alerts/Recalls
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