| Model Number |
X SERIES |
| Medical Device Problem Code |
Failure to Power Up (1476)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
08/28/2023
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event or Problem Description
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Complainant alleged that while attempting to monitor a 56-year-old male patient, the device would not fully power up.Complainant indicated that the clinician obtained another device to continue treating the patient.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.
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Additional Manufacturer Narrative
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The complainant was contacted for return of the device.The device has not been returned to zoll for evaluation.
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Additional Manufacturer Narrative
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Zoll medical corporation evaluated the device and the customer's report was not replicated or confirmed.The device was put through extensive testing including power cycling with battery and aux separately and together, bench handling, and hot swapping batteries.The device was recertified and returned to the customer.No trend is associated with reports of this type.Review of the device activity logs did not show any faults associated with a device malfunction.
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Search Alerts/Recalls
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