| Catalog Number |
10492730 |
| Medical Device Problem Code |
Overheating of Device (1437)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/01/2023
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
Customer stated that they saw smoke coming from their rp500 instrument while in use.The instrument was then shut down and unplugged.There is no report of injury due to this event.
|
| |
|
Additional Manufacturer Narrative
|
|
Siemens service went onsite to service the customer instrument.They stated that the hdd (hard drive disk) cable was burned and so it was replaced.They also replaced expired wash/waste and automatic qc cartridges and performed a system reset.The instrument is operational and therefore the customer will not return it for further investigation.The cause of this event is unknown.
|
| |
|
Search Alerts/Recalls
|