| Catalog Number |
209999 |
| Medical Device Problem Code |
Unintended Movement (3026)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/30/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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(b)(6) : mps reported difficulty entering into and staying inside haptic boundaries + arm drifting without trigger pull.
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Additional Manufacturer Narrative
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An event regarding arm haptic issue involving a mako robotic arm was reported.The event was not confirmed.Method & results: -product evaluation and results: the field service engineer reported: problem reproduced: no.Troubleshooting notes: none.Work performed: thorough investigation was done and no issues were found with the system.A full pm was completed to ensure system reliability.Robot is ready for clinical use.Work order disposition: system investigation completed successfully as per service manual.All system checks and tests passed, system is ready for use.Clinician review: no medical records were received for review with a clinical consultant.Product history review: review of the device history records indicate devices were manufactured and accepted into final stock with no relevant reported discrepancies.Complaint history review: there have been no other complaints with similar event(s) for the lot referenced.Conclusions: the alleged failure mode was not confirmed.No additional investigation or specific actions are required.If additional information is received then the complaint will be reopened.
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Search Alerts/Recalls
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