| Model Number |
8888514604 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/12/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.H3: device evaluation comment - the customer stated that the device will not be returned for evaluation because the device was discarded.
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Event or Problem Description
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Customer reports: there is a small hole/crack in the penrose tubing located where the tube was bent inside the packaging.
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Additional Manufacturer Narrative
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The device history record (lot 163300282) review of the reported lot number shows evidence that the product was released according to all established procedures and qa documentation.One used sample was received for evaluation.A visual and functional inspection was performed, and a hole / break was visible in the piece.No root cause could be found related to a manufacturing/production process.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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