| Model Number |
MAJ-2114 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/05/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is ongoing and follow up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Event or Problem Description
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The olympus representative reported (on behalf of the customer) that the connecting tube wing broke after a few uses.The issue was found in the in cleaning and disinfection room.There was no patient involvement and no user injury.Related patient identifiers: (b)(6).
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The device history record was unable to be reviewed for this device since the serial number was not provided.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, the connection tube was damaged.However, the definitive root cause of the broken connecting tube wing could not be determined.Olympus will continue to monitor field performance for this device.It is possible that the connecting tube was broken by external stress on its lock lever through the application of force in the incorrect direction.The instruction manual identifies the following verbiage, which may have prevented the phenomenon: ¿preparation and inspection: visually inspect the connecting tube to ensure that there are no cracks, breaks, rips, scratches, attached debris, or other irregularities.Move the lock levers of the reprocessor side connector to make sure that they function properly and are not broken.¿ olympus will continue to monitor field performance for this device.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation since they received the device.The customer's complaint was confirmed.Visual inspection was performed on the as is received condition of the connecting tube; noted that the connecting tube was returned without the original packaging.Both lock levers are broken.The broken portions were not returned for evaluation.The pin inside the connecting tube is present and looks to be in good condition.The tubing was inspected and there are no signs of punctures on the tubing or signs of residue inside the tubing.Based on the results of the investigation, it is likely that the connecting tube was broken by external stress on its lock lever, and could not be connected.As a cause of the external stress, it is likely that the user applied force in incorrect direction.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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