| Catalog Number |
ETRIO325H |
| Medical Device Problem Code |
Difficult to Open or Close (2921)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/07/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Date sent: 10/2/2023.D4 batch #: unknown.Additional information was requested and the following was obtained: did the electrode ceramic separate or break off?=>we asked the sales rep and received following commnets.The jaws became not to open during use.However, there was no adverse consequence to the patient.Also, no fragments fell into the patient.Did the i blade get damaged or break off? =>we have not been informed of the breaking off.Is the jaw damaged but not broken off? =>see above is the top jaw loose but not detached? =>see above is the top jaw ptc material damaged?=>see above is the black ptc in the upper jaw detached? =>see above is the top jaw broken off the of the device?=>see above.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.The lot/batch was not provided; therefore, the manufacturing records evaluation could not be performed.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Event or Problem Description
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It was reported that, during an unknown procedure, the jaws were broken.No pieces fell into the patient.Another device was used to complete the case.There were no adverse consequences to the patient.One device will be returning.No further information is available.
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Additional Manufacturer Narrative
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(b)(4).Date sent: 11/1/2023.D4 batch #: a9cy52.A manufacturing record evaluation was performed for the finished device batch number, and no non-conformance were identified.
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Additional Manufacturer Narrative
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(b)(4).Date sent: 11/27/2023; b4 batch #: a9cy52.Investigation summary: the product was returned for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample revealed that the device was received with no apparent damage.The device was tested on the generator and passed all functional testing.The energy output delivered from the device was verified.All three tones were heard during functional testing (tone 1 is heard when the energy activation button is pressed; tone 2 is heard when tissue impedance threshold is reached and tone 3 is heard when the cycle is complete).No issues were noted with opening and closing of the jaws.It is possible that excessive body fluids influence the opening and closing of the jaws.The device was disassembled and no anomalies were found associated with the reported issue.There were no anomalies noted with the functionality of the device.As part of the quality process all devices are manufactured, inspected, and released to approved specifications.Although no conclusion could be reach on the cause of the reported event.The event described could not be confirmed as the device performed without any difficulties noted.Although no product defect was identified, there may have been other circumstances or issues that occurred during the use of the device that could not be replicated during the laboratory analysis.A manufacturing record evaluation was performed for the finished device batch a9cy52 and no non-conformances were identified.
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Search Alerts/Recalls
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