| Catalog Number |
244000505 |
| Medical Device Problem Codes |
Corroded (1131); Contamination /Decontamination Problem (2895)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/25/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Event or Problem Description
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The device damaged following the cleaning process at the facility: they got rusted.After several cleanings, the rust/dirt on the products does not remove.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary: according to the information received, "the device damaged following the cleaning process at the facility: they got rusted.After several cleanings, the rust/dirty on the products does not remove." the product was not returned to depuy synthes, however photos were provided for review.See attachment (depuy23-70 pictures).The photo investigation revealed that device 244000505, quickset ace grater cs m tray had traces of foreign substance, but it is not possible to confirm that the device was rusted based on available evidence.Based on the available evidence, a definitive root cause could not be determined.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the device 244000505, quickset ace grater cs m tray would contribute to the complained device issue.Based on the investigation findings, and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the device lot number is unknown, therefore a device history review could not be performed.If the lot/serial number becomes available, the record will be re-assessed.
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Additional Manufacturer Narrative
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Product complaint # = > (b)(4).Investigation summary = > the device damaged following the cleaning process at the facility: they got rusted.After several cleanings, the rust/dirty on the products does not remove.Visual analysis of the returned sample revealed that quickset ace grater cs m tray was observed with presence of unknown particles adhered to the surface of the tray.The alleged corrosion was not observed , therefore this condition cannot be confirmed.A dimensional inspection for the quickset ace grater cs m tray was not performed as it is not applicable to the complaint condition.The overall complaint was confirmed as the observed condition of the aquickset ace grater cs m tray would contribute to the complained device issue.Based on the investigation findings, the potential cause of the foreign substance observed is traced to maintenance process.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot = > the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.
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Event or Problem Description
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Additional information received.A.Was there any patient consequence related to the event? no.C.Was there any surgical delay related to the event? yes, time needed to open a second kit.
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Additional Manufacturer Narrative
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Product complaint (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information, which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes joint reconstruction, or its employees that the report constitutes an admission that the product, depuy synthes joint reconstruction, or its employees caused or contributed to the potential event described in this report.If information is obtained, that was not available for the initial report, a follow-up report will be filed as appropriate.Corrected: h6 health effect: impact code.
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Additional Manufacturer Narrative
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Product complaint (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information, which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes joint reconstruction, or its employees that the report constitutes an admission that the product, depuy synthes joint reconstruction, or its employees caused or contributed to the potential event described in this report.If information is obtained, that was not available for the initial report, a follow-up report will be filed as appropriate.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary : according to the information received, "the device damaged following the cleaning process at the facility: they got rusted.After several cleanings, the rust/dirty on the products does not remove." the product was not returned to depuy synthes, however photos were provided for review.The photo investigation revealed that device 244000505, quickset ace grater cs m tray had traces of foreign substance, but it is not possible to confirm that the device was rusted based on available evidence.Based on the available evidence, a definitive root cause could not be determined.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the device 244000505, quickset ace grater cs m tray would contribute to the complained device issue.Based on the investigation findings, and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot : the device lot number is unknown, therefore a device history review could not be performed.If the lot/serial number becomes available, the record will be re-assessed.
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Search Alerts/Recalls
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