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The device was returned to olympus for evaluation, and the customer's allegation was not confirmed.During the evaluation it was found that part of the connecting tube is fallen off.Additional evaluation findings were as follows: the connecting tube has a cut, due to a cut on connecting tube, water tightness is lost, the light guide rod, control unit both has a crack, the light guide connector, free engage lever (sp), the angulation lever, the up/down plate, the grip, the diopter ring, the eyepiece, the universal cord, all has a scratch, the control unit, the connecting tube both has discoloration, the light guide rod has a burr, the universal cord has a dent, due to damage on channel tube, channel cleaning brush cannot be inserted smoothly, due to damage on channel tube, forceps cannot be inserted smoothly, due to wear of angle wire, bending angle in up direction does not meet the standard value, the connecting tube has a dent, due e to damage on image guide bundle, the image has a stain, and the image guide bundle has significant breakages.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause of the reported insertion tube coating peeling issue could not be determined, however, the issue was likely the result of physical stress and or external factors.The event can be detected/prevented by following the instructions for use which state: ¿an endoscope is a precision medical device and is designed to be used at a level that does not cause damage to the patient's body.Abnormal resistance during insertion, angle operation, etc.Is a danger signal, and stoppers installed at various functions indicate the limits of the device.Please avoid applying any more force than that¿.Olympus will continue to monitor field performance for this device.
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