| Catalog Number |
123400 |
| Medical Device Problem Code |
Material Twisted/Bent (2981)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/11/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the wire in this urologist tray seems to be different.Customer used it for six or seven years now and never had a problem until recently.The wire has been bended in the last three cases that they have used the bard urologist tray.Customer kept had to open different wires.(batch#nggy5965).
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event or Problem Description
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It was reported that the wire in this urologist tray seems to be different.Customer used it for six or seven years now and never had a problem until recently.The wire has been bended in the last three cases that they have used the bard urologist tray.Customer kept had to open different wires.(batch#nggy5965) and batch# unk).
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Additional Manufacturer Narrative
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The reported event was inconclusive since no sample was return for evaluation.A potential root cause for this failure could be ¿lack of training - packaging pattern not followed".The lot number is unknown; therefore, the device history record could not be reviewed.A labeling review was not performed because labelling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Additional Manufacturer Narrative
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The reported event was inconclusive since no sample was return for evaluation.A potential root cause for this failure could be ¿lack of training - packaging pattern not followed".A labeling review was not performed because labelling could not have prevented the reported failure.The device history record review could not be performed without a lot number.The investigation is concluded, and no additional action is required at this time.Corrections: d, e, f, h.Udi format updated with available product information per gudid.H11: sections a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the wire in this urologist tray seems to be different.Customer used it for six or seven years now and never had a problem until recently.The wire has been bended in the last three cases that they have used the bard urologist tray.Customer kept had to open different wires.(batch # nggy5965 and batch # unk).
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Search Alerts/Recalls
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